1. Introduction This Refund Policy outlines the circumstances under which ATIXUniverse will issue refunds for purchases made on our website.
2. General Policy We strive to provide a high-quality service and user experience. However, we understand that there may be situations where a refund is necessary.
3. Refundable Purchases Refunds may be granted for the following reasons: • Accidental purchases: If you accidentally purchase a product or service on ATIXUniverse, we may issue a full refund within [Number] days of purchase, provided the product or service has not been used. • Non-functioning products: If a product you purchase from ATIXUniverse is not functioning as advertised, we will offer a full refund within [Number] days of purchase. • Subscription cancellations: If you cancel a subscription before the next billing cycle, you will not be charged for the upcoming period.
4. Non-Refundable Purchases We will not be able to offer refunds for the following: • Digital downloads: Due to the nature of digital downloads, we cannot offer refunds once a product has been downloaded. • Services rendered: We cannot offer refunds for services that have already been rendered. • Purchases made outside the refund window: Refunds will not be granted for requests submitted outside the designated timeframe (e.g., [Number] days for accidental purchases).
5. How to Request a Refund To request a refund, please contact us at [insert contact information for ATIXUniverse] within the designated timeframe for your refund request. Please include your order number and a brief explanation for your request.
6. Processing Time We will process your refund request within [Number] business days of receiving your request. Refunds will be issued to the original payment method used for the purchase.
7. Contact Us If you have any questions about this Refund Policy, please contact us at atix@atixuniverse.com Please note: This is a basic Refund Policy and may not be comprehensive enough for your specific needs. You may want to consider factors such as different product categories, subscription terms, and exceptions for specific situations.